Privacy Policy

At SUTARY, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in accordance with Indian law, including the Information Technology Act, 2000 and applicable rules.

Who We Are

Sutary Design Studio
Registered Address: 1805, Kamdhenu 23 West, TTC Industrial Area, MIDC Industrial Area, Pawne, Navi Mumbai, Maharashtra 400705
Email: [email protected]
Phone: +91 9673597913
Website: www.sutary.com

Information We Collect

We may collect and store the following types of personal information when you interact with us:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed via secure third-party platforms)
  • Order history and preferences
  • Communication records (emails, messages, etc.)

We may also collect technical data through cookies if you use our website.

How We Use Your Information

We collect your information to:

  • Process and deliver your bespoke furniture orders
  • Communicate with you regarding orders, consultations, or updates
  • Send appointment reminders or invoices
  • Improve our services and customer experience
  • Send marketing communications (only with your explicit consent)

Disclosure of Information

We do not sell or rent your personal data to any third party.
We may share your information with:

  • Payment processors (e.g., Razorpay, PayU)
  • Shipping and courier companies
  • IT and service providers assisting in our operations

All third-party partners are required to maintain the confidentiality and security of your data.

Security of Your Data

We implement reasonable security measures, including:

  • Secure servers and encryption
  • Access restrictions to authorized personnel only
  • Regular data backups

However, no system is fully immune, and we cannot guarantee absolute security.

Your Rights

As a user, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Withdraw consent at any time (where applicable)
  • Request deletion of your data (subject to legal and contractual obligations)

You may email us at [Your Email] for any such requests.

Cookies and Tracking

Our website may use cookies to improve performance and user experience. You can modify your browser settings to disable cookies, although this may affect certain site features.

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions or complaints regarding this Privacy Policy, please contact us.